How to cancel Planet Fitness membership, step by step

The safest fast way, cancel at your home club. Walk in during staffed hours, ask the front desk to end your membership, fill the short form, and get written confirmation. Some clubs accept a mailed letter, and a few show a cancel link in your online member portal. Policies and deadlines change by club, so check your agreement inside your Planet Fitness login before you start.

What you need before you start

Grab this first, it saves a second trip.

• Membership number
• Government ID that matches your account name
• Last four digits of the card or bank account on file
• Your monthly billing date and any annual fee date
• Home club name and street address
• Your Planet Fitness login email and password, for status checks and screenshots

Ways to cancel

In person at your home club

1. Visit your home club during staffed hours.
2. Ask the desk to cancel your membership.
3. Fill their form or hand in a short written note, they’ll tell you which they use.
4. Show your ID, confirm your details, and ask for written confirmation before you leave.
5. Save a photo of the form and the confirmation email or printout.

What to expect, in person is usually the most direct route. Your notice clock starts the moment the club accepts your request.

By mail

Good when you want a clean paper trail or you live far from the club.

1. Write a simple cancellation letter with your full name, membership number, home club, phone, and email. Say clearly that you’re canceling.
2. Mail it Certified Mail, Return Receipt to your home club’s address. Keep the receipt and tracking.
3. Send it with buffer time, aim for 10 to 14 days before any cutoff so it lands in time.

Timeline, many clubs process within a week of delivery, but your billing cutoff still controls the final charge.

Online or in the app

Some clubs let you cancel online. Here’s how to check fast.

1. Log in at planetfitness.com, open My Account.
2. Look for Manage Membership or End Membership.
3. If you see the option, follow the steps, then save the on screen confirmation and the email.
4. If you don’t see it, cancel in person or by mail.

Tip, if you are searching “How to cancel Planet Fitness membership online,” the portal option will only appear for clubs that support it.

Email or customer service request

A few clubs accept cancellations by email or a web form. Call your club first and ask if email is allowed. If yes, send a short request and ask for written confirmation of the effective date. Member Services can answer questions, but your home club completes the actual cancellation.

Planet Fitness cancellation form

If your club uses a Planet Fitness cancellation form, you’ll get it at the front desk, or it may appear inside the member portal for eligible clubs. Fill in your legal name, membership number, home club, and contact info. Make sure your name matches your ID. Add a clear line, “Please cancel my membership.” Read it once for typos, then hand it in and get a copy.

Deadlines and billing cycle math

Clubs run billing on fixed dates, with cutoffs a few business days before the draft. Use this as a practical example, not a universal rule.

Example timeline box

• Monthly draft posts on October 17.
• If the club needs notice by the 10th, cancel on October 9 and you’ll avoid the October charge.
• Cancel on October 12 and you’ll likely see the October draft, with cancellation effective for November.
• If your annual fee is March 1, many clubs require notice by February 25 to stop it.

If your contract has a minimum term, ending early may include a buyout fee. Check your agreement for the exact amount and the wording on notice, usually around 7 business days for changes to apply.

Freeze vs cancel

Only need a break. Ask about a temporary freeze. Some clubs allow medical freezes, a few allow short personal freezes. Rules and whether charges pause can change by club and contract, so get the terms in writing. Ask if the annual fee still applies during a freeze. You can switch from freeze to cancel later, just follow the same deadlines. If you do cancel and want a home routine, these home workout tips that actually work can keep you moving without a membership.

Proof and follow up

• Always get written confirmation of the end date.
• A week later, log in to your Planet Fitness account and verify your status or end date. Screenshot it.
• If a charge posts after your confirmed end date, email the club with your proof and ask for a reversal. If that fails, contact your bank about disputing the recurring charge as unauthorized, attach your documents. When you are ready for fresh ideas, try a few workout accounts you can follow today to build a simple at home plan.

Why it feels hard to cancel

Recurring billing has strict cutoffs, and each club routes requests a little differently. That mix creates friction. Your move, gather your info, choose a method that gives you proof, and beat the date. If you want to reset your habits after you cancel, here is a simple plan to get in shape without the gym that you can start this week.

First hand mini walk through

Here’s what I did. I pulled my agreement from my Planet Fitness login, called my home club, and asked what they needed. I stopped by with my ID, filled their short form, and asked for an email confirmation before I left. I snapped a photo of the desk copy too. A week later I checked my account, it showed an end date, and no extra charges landed.

FAQs

Policy box, read this first

• Rules can change by home club and by state. Always check your signed agreement inside your Planet Fitness login or app.
• Request written confirmation every time.
• When you can, cancel at least one full billing cycle before the next draft.

Consumer rights note

If you are billed after your confirmed end date, contact your club with proof and ask for a reversal. If that does not work, speak with your bank about disputing the charge, include your documents. If billing stress is spiking your sleep, these better sleep tips can help you wind down.

Cancellation Checklist

• Open your Planet Fitness login, find your signed agreement
• Note your monthly draft date and annual fee date
• Gather membership number, ID, and last four of payment method
• Choose a method, in person, mail, online, or email if allowed
• Send it before the cutoff, give yourself buffer time
• Get written confirmation, save a copy and a screenshot
• Recheck your account status a week later
• Watch your statements for one full cycle

Templates

Email template, for clubs that accept email

Subject, Membership cancellation request, [Your Name], [Membership Number]

Hello [Club Name] team,
Please cancel my Planet Fitness membership.

Name, [Your Full Name]
Membership number, [Number]
Home club, [Club Name and Address]
Phone and email, [Phone], [Email]

Please reply with written confirmation and the effective date. Thank you.

[Your Name]
[Today’s Date]

Certified mail template, for postal cancellations

[Your Name]
[Your Street Address]
[City, State ZIP]
[Email]
[Phone]
[Date]

Manager, Planet Fitness
[Home Club Name]
[Club Street Address]
[City, State ZIP]

Subject, Membership cancellation, [Membership Number]

Please cancel my Planet Fitness membership for the account listed above.
I have included my full name, membership number, home club, and contact details.
Please send written confirmation and the effective date to my email.

Sincerely,
[Signature if mailing]
[Printed Name]

Mail this Certified Mail, Return Receipt so you have delivery proof.

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I’m Iskra Banović, editor of Blufashion and the voice behind its fashion, beauty, and lifestyle stories. Fashion, beauty, and lifestyle are my playground, but I’m just as likely to share the messy side of it all, like the time I tested a “must-have” skincare gadget and ended up with glitter stuck in my hair. I love turning trends and everyday finds into something useful (and fun) for real people.

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